Return/Replacement policy
Payment Policy
At Tarini, we currently do not offer Cash on Delivery (COD).
All purchases must be prepaid through the available secure payment methods, including credit/debit cards, UPI, net banking, and digital wallets.
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Size & Fit Guide
To ensure the perfect fit, we request you to:
• Refer to our detailed size chart before placing your order.
• Note that all measurements are provided in inches.
• Select your size carefully, as accurate measurements help avoid fitting concerns.
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Returns & Exchanges
At Tarini, each piece is handcrafted with care. Hence, we follow a strict no return, no exchange, and no refund policy unless there is a genuine error from our end.
Returns will only be accepted under the following circumstances:
• You have received the wrong product, wrong size, or a defective item.
• A clear, continuous unboxing video (uncut, from the moment the package is opened) is provided as proof.
• The return request is raised within 2–3 days of delivery.
⚠️ Requests raised after this period will not be entertained.
Refunds (if applicable) will be initiated only after inspection of the returned product.
Exchange Policy:
• If you wish to exchange for a different size, an additional charge of ₹79 will be applicable (towards reverse pickup and handling).
• Exchanges are subject to availability of the requested size.
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Order Confirmation & Product Details
• All orders are subject to availability and price confirmation.
• Please note that slight variations in color may occur due to individual screen settings and lighting conditions.
• For any clarifications, our customer support team is available to assist you prior to purchase.
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Order Cancellation
• Once an order has been placed and payment is confirmed, it cannot be cancelled.
• We strongly recommend reviewing your size, color, and order details carefully before making payment.
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Refund Policy
Refunds are applicable only in case of a store error (wrong item, wrong size, or defective product).
• Processing timeline: 5–7 business days after the returned item has been received and verified.
• Refund mode: All refunds will be credited back to the original method of payment.